Acquire the products without the upfront capital expense

Step 1

Choose products and select the number of months of finance.

Step 2

Click "Buy on Finance" to add the product to your basket and proceed to checkout.

Step 3

Complete the application form for an instant decision from Novuna® Finance

Credit is provided by Novuna Finance, a trading style of Mitsubishi HC Capital UK PLC. Authorised and Regulated by the Financial Conduct Authority. Credit is subject to status and affordability, and is available on orders over £1,500. Minimum 10% deposit required to order.

Dreamspas Limited of Willis House, Flowers Hill, Bristol, England, BS4 5JJ registered in England and Wales, Reg. no: 10169632, VAT no: 240512746 trading as Dreamspas are authorised and regulated by the Financial Conduct Authority FRN: 824927. We are a credit broker not a lender.

Your application will be subject to a credit check using a recognized credit reference agency as part of the assessment process. Credit available subject to status, UK residents aged 18 years and over. For more information please visit: www.novuna.co.uk

0% APR Interest Free Credit by Novuna® Finance

Representative example for 12 months

Cash Price£ 5,555
10% Deposit£ 555
Total amount of credit£ 5,000
Monthly Repayments£ 416.66
Weekly Repayments£ 104.17
Representative APR0%
Total Amount Payable£ 5,555

Representative example for 24 months

Cash Price£ 5,555
10% Deposit£ 555
Total amount of credit£ 5,000
Monthly Repayments£ 416.66
Weekly Repayments£ 104.17
Representative APR0%
Total Amount Payable£ 5,555

Representative example for 36 months

Cash Price£ 5,555
10% Deposit£ 555
Total amount of credit£ 5,000
Monthly Repayments£ 138.88
Weekly Repayments£ 34.72
Representative APR0%
Total Amount Payable£ 5,555

Applying for online finance couldn’t be easier or more convenient. When you buy a hot tub from Dreamspas you have the choice of applying for finance by adding your purchase to the shopping basket, selecting the finance option, and completing an online application form. Credit is available on orders over £1,500 with a 10% deposit and is subject to status and affordability. Just follow the simple instructions on the form as required and we’ll do the rest.

The whole process only takes a few minutes and is simple and secure. Once your finance application is approved, you will then be advised of how to sign the finance agreement and you will also receive an email confirming these details. Please read the agreement carefully checking that all the details are correct, then either electronically sign the agreement or print and sign the agreement in both boxes. Post the signed agreement to the address shown on the covering letter of the agreement. Following receipt of your finance agreement and a few additional checks, your goods will be dispatched.

Easy and Convenient
Interest Free Finance
Fast Decision
Secure

Your questions answered

Just select the finance option on the checkout page or let the sales consultant know if you’re buying in our showrooms.

To apply for online finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more. Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren’t excluded from applying under their own names; however, the employment details of your spouse / partner will be required in order to process your application.
Your monthly repayments will begin one month after your purchase has been delivered.
No. There are no arrangement fees or hidden extras.
Yes. We acknowledge that circumstances change and just because a previous application has been refused, it does not mean that a further request will automatically be turned down. We do suggest however, that you leave at least 6 months between applications.

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows consistent decisions to be provided, ensuring all applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.

In addition to credit scoring, Novuna also takes into account confirmation of your identity, validation of certain application details, existing commitments, and information held at the credit reference agencies. Though Novuna is unable to provide you with a main reason for declining your application, it is usually based on one, or a combination of the following:

• Your credit score (please note that every finance company will score you differently)
• Adverse credit reference agency information
• You are considered to be over-committed
• You are aged under 18
• Your existing account performance with other lenders

Some of the information is public information, for example electoral roll, County Court Judgments and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.

• Your credit score (please note that every finance company will score you differently)
• Adverse credit reference agency information
• You are considered to be over-committed
• You are aged under 18
• Your existing account performance with other lenders

Send a request to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years:
• Experian Limited, Customer Support Centre, PO Box 9000, Nottingham, NG80 7WF
• Equifax Ltd., Customer Service Centre, PO Box 10036, Leicester, LE3 4FS
• TransUnion International UK Limited, Consumer Services, PO Box 491, Leeds, LS3 1WZ
The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.

On the rare occasion that we do receive a complaint, we take it very seriously. If you are unhappy with the any aspect of the goods you purchased with us you may contact us in any way you prefer. Our contact details are as follows;

Phone: 0333 344 8370

Email: info@dreamspas.co.uk

Address: Dreamspas Limited at Willis House, Flower Hill, Bristol, England, BS4 5JJ

If your complaint relates to your finance agreement

If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna.
Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks.

What to do if you can’t reach an agreement

If you are not satisfied with Novuna’s response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. You must contact them within six months of the date of Novuna’s final response letter to you.

They can be contacted in the following ways:

Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Telephone: 0300 123 9 123

E-mail: complaint.info@financial-ombudsman.org.uk

Further details can be found on the Financial Ombudsman Service

website: www.financial-ombudsman.org.uk.

Please see our Complaints Procedure for more information.

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OPTIONAL UPGRADE:

SMART-IN STEP SYSTEM WITH HEAT PUMP

3kw Airsource Heat Pump concealed inside Steps – RRP £999
This heat pump is capable of operating down to -5°C ambient temperature up to +40°C and can be up to 75% more energy efficient than standard heating options.

USB socket and LED lighting – USB for mobile phone charging and accent mood lighting.

Steps with 2 x storage drawers – RRP £499
Two pull-out compartments under the bottom step can be used to store towels or water treatment products.

Full installation – RRP £295 – Wiring is connected and heat pump is installed into your hot tub by one of our expert technicians.